Shipping & Delivery Policy

1. Delivery Charges & Zones

We operate two straightforward shipping tiers across Bangladesh:

• Inside Dhaka Metro: ৳60 BDT per order.
• Outside Dhaka Metro (All Districts): ৳120 BDT per order.

2. Order Verification Protocol

To eliminate false deliveries and ensure courier efficiency, our customer support team in Dhaka contacts every customer via phone or WhatsApp to verify delivery details before handing parcels to the courier. Please ensure your provided contact number is reachable.

3. Fragrance Packaging Integrity

Perfumes are delicate glass goods. All our shipments are packed in heavy-duty impact-resistant bubble wrap and sealed in tamper-evident outer mailers. If your outer mailer shows signs of tampering or severe liquid leakage upon delivery, please decline acceptance immediately and contact support.

4. Tracking Your Parcel

Once your order has been dispatched, our team updates your order status to SHIPPED with the courier partner consignment number. You can check status anytime using our Order Tracking page.